Terms and Conditions

1. Acceptance of Terms:

By accessing, browsing, or using www.kavediajewellers.com (the "Website"), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. The Website is owned and operated by Kavedia Jewellers Pvt Ltd, a company incorporated under the laws of India, with its registered office in Pune, Maharashtra.

2. Eligibility to Contract:

Use of the Website is available only to persons who can form legally binding contracts under the Indian Contract Act, 1872. Individuals who are "incompetent to contract" within the meaning of the Indian Contract Act, including minors (under 18 years of age), are not eligible to use the Website or make purchases.

3. Product Accuracy and Variations:

Kavedia Jewellers Pvt Ltd makes every effort to ensure the accuracy of product images, dimensions, and descriptions. However, due to screen configurations and the handcrafted nature of fine jewelry, actual products may vary slightly in appearance, gemstone color, or precise gold/silver weight.

4. Bullion Market Pricing:

All prices listed on the Website are in Indian Rupees (INR) unless stated otherwise, inclusive of applicable taxes (like GST) unless specified. Due to the daily fluctuations of precious metals (Gold, Silver, Platinum) in the bullion market, product prices are subject to change without prior notice.

5. Order Acceptance and Verification:

Receipt of an order confirmation does not constitute acceptance of an order. Kavedia Jewellers Pvt Ltd reserves the right to refuse, limit, or cancel any order at its sole discretion, including cases of suspected fraud, pricing errors, or stock unavailability.

6. Payment Mechanism:

All payments must be made via our authorized secure payment gateways using valid credit cards, debit cards, net banking, UPI, or other approved digital payment methods. Your order will only be processed once full payment authorization is received.

7. BIS Hallmarking and Authenticity:

Kavedia Jewellers Pvt Ltd guarantees the authenticity of all precious metals and gemstones. In compliance with Indian regulatory mandates, all gold jewelry sold is BIS Hallmarked. Diamond and precious gemstone jewelry will be accompanied by certificates from recognized, independent gemological laboratories.

8. Shipping, Delivery, and Transit Insurance:

We ship to select pin codes within India and internationally, where applicable. All shipments dispatched by Kavedia Jewellers Pvt Ltd are fully insured during transit until they reach your doorstep. Delivery timelines are estimates and subject to logistics partner schedules and force majeure events.

9. Returns, Exchanges, and Buybacks:

Returns and exchanges are governed by our specific Return Policy (e.g., 7-day or 14-day window) and apply only to unworn items with security tags intact. Custom-made, altered, or personalized jewelry is strictly excluded from returns. Any life-time buyback or exchange policies will be subject to valuation based on prevailing market rates at our Pune store/corporate office.

10. Intellectual Property Rights:

The "Kavedia Jewellers" name, brand, logo, unique jewelry designs, website layout, graphics, and text are the exclusive intellectual property of Kavedia Jewellers Pvt Ltd. Any unauthorized reproduction, modification, distribution, or commercial exploitation of this content is strictly prohibited.

11. User Account and Security:

If you create an account on the Website, you are responsible for maintaining the confidentiality of your username and password. You agree to accept responsibility for all activities that occur under your account and must notify us immediately of any unauthorized use.

12. Prohibited Uses:

Users are prohibited from using the Website to transmit malicious software (viruses/worms), scrape data, conduct fraudulent transactions, or engage in any behavior that breaches the security or interferes with the proper functioning of the Website.

13. Limitation of Liability:

To the maximum extent permitted by applicable Indian law, Kavedia Jewellers Pvt Ltd and its directors, employees, or agents shall not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from the use of the Website or products purchased through it.

14. Privacy and Data Protection:

We value your privacy. The collection, storage, and processing of your personal data, including financial details provided during transactions, are strictly governed by our Privacy Policy, which is compliant with the Information Technology Act, 2000.

15. Governing Law and Jurisdiction:

These Terms and Conditions shall be governed by, and construed in accordance with, the laws of India. Any legal disputes, claims, or proceedings arising out of or in connection with the use of this Website or purchases made from it shall be subject to the exclusive jurisdiction of the competent courts in Pune, Maharashtra, India.